{"product_id":"pcube-assistenza-avanzata","title":"Advanced Technical Assistance","description":"\u003cp\u003e\u003cspan style=\"font-size: 0.875rem;\"\u003eBy purchasing this service, you will benefit from the following advantages:\u003c\/span\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003cul\u003e\n\n\u003cli\u003e \u003cspan\u003e\u003cstrong\u003eTelephone Support\u003c\/strong\u003e : You will have the option to call our support staff directly to open a support request.\u003c\/span\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e \u003cspan\u003e\u003cstrong\u003ePriority Responses\u003c\/strong\u003e : You will receive priority responses to your support requests. Our response times will be faster than standard support requests, ensuring that your issues are resolved in a timely manner.\u003c\/span\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e\n\n \u003cstrong\u003eTechnical Support for New Software Versions\u003c\/strong\u003e : You will have access to specialized support for new software versions of the product. Our team of experts will be ready to help you with your questions or problems related to a new software version.\u003c\/li\u003e\n\n\u003cli\u003e \u003cspan\u003e\u003cstrong\u003eAccess to Frequently Asked Questions (FAQ) and Solutions\u003c\/strong\u003e : You will have access to a large collection of frequently asked questions and solutions, which will help you solve common problems quickly and independently.\u003c\/span\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e \u003cspan\u003e\u003cstrong\u003eAdvanced Video Courses\u003c\/strong\u003e : You will have access to advanced video courses to learn how to use the product.\u003c\/span\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e \u003cspan\u003e\u003cstrong\u003eDiagnosis\u003c\/strong\u003e : In the event that your product has a malfunction that is not covered by the warranty, we offer the possibility of a remote diagnosis or at our premises. This service will help you identify and resolve any technical problems.\u003c\/span\u003e\n\u003c\/li\u003e\n\n\u003cli\u003e \u003cspan\u003e\u003cstrong\u003eQuestions about system features\u003c\/strong\u003e : Your requests may also concern software or machine features.\u003c\/span\u003e\n\u003c\/li\u003e\n\n\n\u003c\/ul\u003e\n\u003cp\u003e \u003cspan\u003eExcluding training, repairs, maintenance and transportation costs\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e The Advanced Technical Assistance service can be purchased for U-MARQ, MAGIC (RedT) and Roland DG machines.\u003c\/p\u003e\n\u003cp\u003e The service \u003cstrong\u003eis automatically renewed\u003c\/strong\u003e and can be cancelled by simply sending a written communication, even via email, up to the day before the expiry date.\u003c\/p\u003e\n\u003cp\u003e Our goal is to provide you with complete and reliable support to maximize the value of your product.\u003c\/p\u003e\n\u003cp\u003e ATTENTION: It is not possible to purchase this service if you have an open support request\u003c\/p\u003e","brand":"PCube","offers":[{"title":"CNC","offer_id":48045341966674,"sku":"ASSYEAR-1","price":300.0,"currency_code":"EUR","in_stock":true},{"title":"LASER","offer_id":48045341999442,"sku":"ASSYEARL","price":450.0,"currency_code":"EUR","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/2513\/0316\/products\/Logo-PCube-Quadrato-500_3842c225-3167-4fc7-bd5c-e4d9388ac373.png?v=1605980037","url":"https:\/\/shop.pcube.it\/en\/products\/pcube-assistenza-avanzata","provider":"PCube Webshop","version":"1.0","type":"link"}